Management coaching
o Guide and coach underperforming management
o Performance Management systems
- 360 degree appraisal systems
- Job profiling and job descriptions
o Coaching of leadership skills
o Effective communication systems
· Trouble shooting
o Auditing
- Service levels
- Systems and procedures
- Stock control systems
o Establishing loss making areas
o Identifying cost savings
o Financial analysis
o Business improvement guidance
· Human Resources and Industrial relations support
o Chairing of hearings
o HR policies and procedures
o IR policies and procedures
· Business Management
o Identifying Key Performance Indicators (KPI’s), financial and non financial
o Identifying Key Performance Areas (KPA’s) and measuring through the Balanced Scorecard approach
o Writing and implementing Service Level Agreements (SLA’s) | 
