TRAINING AND LEADERSHIP DEVELOPMENT PROGRAMS WHM provides short course (between 45 minutes and 3 hours) designed to fit into daily business schedules which allow for maximum impact. Our focus is on PERSONAL DEVELOPMENT where we have found that people who are aware of their own development and growth path have a clearer focus on their required achievements to obtain what they are looking for within business, teams and personal life. All courses are targeted at Junior Management and above making use of practical, understandable explanations with real life application. Personal Development •Move with the Cheese – how do you react to change and why? +- 2 Hours o Using the audio recording of the famous Dr Spencer Johnson book “Who moved my cheese”? •Self performance - Know yourself before you manage others +- 3 hours o Understanding why you are who you are is essential before being able to understand and manage others. •Motivation – what makes you tick? (Follows on from Self performance)
+- 2 Hours o You have the power to excite yourself o Setting goals to aspire to more. o Setting affirmations and use of visualization •Salesmanship. 2 hours o Selling is the transfer of enthusiasm o Body language o Controlling that inner voice o How to ask questions o Networking principles •Creating Power in your Life and business – 7 Steps to Personal Success. 45 minute introduction talk or 7 x 1 hour sessions o Goal setting o Failing exponentially for growth o Belief o Change o The importance of learning o Action over Procrastination o Trust – the foundation of leadership Practical Management •Managing people – A practical guide. 2 Hours o Leadership V Management. When to use what o Best practices o Reward the good and be consistent in communicating the bad o Communication is key to business success o “The one minute Manager” by Ken Blanchard and Spencer Johnson •Effective Leadership. 9 sessions of 1.5 hour (one session per week)
over 9 weeks. o Common threads of successful leaders o Trust - the foundation of leadership o What makes the best leaders the best leaders o Avoiding leadership errors o Making good decisions last o Habits of successful leaders o Difference between success and significance o Making good decisions better •Operational Auditing in Hospitality Industry. 2 Hours o Why do them. o What to look for Operations Financial Controls Systems and procedures o Analysing skills o Report writing | 
