MOST RECENT CLIENTS GREENS GROUP of RESTAURANTS Boasting four restaurants in the Cape Town area. Contracted to standardise the Management Operating procedure manuals aligning the standards to best practise and legislation. FERRYMANS TAVERN, WATERFRONT Based in the Waterfront, this busy opperation boasts a pub, beer garden and restaurant serving tourists and local patrons. Contracted to operate the business during the festive period while implementing sound operational controls and systems. BLUE PETER HOTEL AND RESTAURANTS Situated on the Atlantic Seaboard this 27 room hotel has a very busy food and beverage department frequented by locals and tourists. Contracted to oversee the business during a transition period and to implement new systems and procedures with the focus on improving costs, controls and service levels. ROYAL CAPE GOLF CLUB Contracted to find a new caterer to service the members of the club in the half way house, bars and functions. Wrote the tender, contract and service level agreements. Identified potential catering companies, managed the tender process and presented options to the Board for decision. REFERENCES FOOD AND BEVERAGE Mike van der Spuy - Owner Ferrymans Tavern and Director for Greens Restaurants Tim’s comprehensive knowledge of the restaurant business is an asset to the industry and should be utilized by anyone seeking to open a new business or looking to improve their existing establishment. Tims in depth knowledge of the restaurant business and amiable relaxed personal style was most pleasing to see. Tim has the ability to engage the existing management team with change without alienating/upsetting those who have many years of service with the company. Gaby Gramm - General Manager Steenberg Hotel. "Your process is very good for the relatively short time you have spent here. Your report back document is very thorough and a good basis for what we have to get done now. You got the brief from us and delivered exactly on this". Henry Shields - Owner of Marimba Restaurant. "Tim Wagner served Marimba Restaurant & Cigar Bar as the first General Manager of this 350 seater up market operation. His duties included liaison with the designer, contractors and landlord whilst training the opening staff off site, as well as arranging all licenses prescribed by law. Focus, persistence, energy and multitasking abilities of the highest order produced consistent results. Mr Wagner has a ‘ command presence ‘ as well as ethical standards that earned him respect internally amongst staff, colleagues and the owners, as well as industry respect. We accepted Mr Wagner’s resignation with reluctance, whilst recognizing that he made a logical career move to a much larger entity. As a measure of our good relations, we consulted Mr Wagner after he ceased to be our GM and we anticipate doing business with him on an ongoing basis in the future." EVENT MANAGEMENT Jegie Padmanathan: Group Operations and Development Executive - Peermont Hotels Casinos Resorts: "Tim is a highly dedicated, reliable, hardworking individual who impressed with his positive attitude towards his projects. He is a remarkable operator who can handle extreme pressures and workloads. Tim improved the quality and profitability of the operations through his attention to detail, control of costs, negotiations and motivational skills with staff and suppliers alike. It was a pleasure working with him". Click here for pictures. CONTRACT CATERING Grant Coote - CEO, RoyalSechaba Contract Catering "I personally worked with Tim when we opened the GrandWest Casino. During this and his time with RoyalSechaba Tim proved to be a valuable asset giving 100% commitment towards his responsibilities ensuring all the contracts operated at the utmost professional level. Staff and clients found him a team player, in every aspect of the business being involved and hands-on at all times. I believe he will be an asset to any organisation." Mark Finlayson - Direct Axis “Tim Wagner was awarded the contract to provide the food and beverage services to Direct Axis at our new premises whilst Managing RoyalSechaba. Tim played an integral part in the design of the kitchens, front of house servery and vending systems. I found his manner to be highly professional. Tim was a true partner in what was a new and challenging project for us and we valued his experience and calm, logical approach very much.” Click here to view pictures. |